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Privacy Policy
Effective Date : 04/02/2008

  1. What information does TajOnline.comTM collect about me?
    TajOnline.comTM is an online e-commerce designed to provide an easy way for our members to shop online. TajOnline members create their own unique profile using our predetermined form. Name, address and email id is required information to become a member. We also collect credit card information and IP address once the member transacts on TajOnline. None of the information we gather can be used by the public (visitors, other members, and anyone not employed by TajOnline.comTM, its corporate affiliates, or the financial institutions we use to process membership charges) to identify a specific individual.

  2. What does TajOnline.comTM do with the information it collects?
    TajOnline.comTM uses the information it collects in the following ways.

    E-mail addresses submitted by members are used by us when sending newsletters. E-mail addresses may also be used in private correspondence with the user for customer service issues. Financial information that is collected is used to bill the user for services. All other private information submitted by the user is confidential and will not be disclosed except as required by law or to protect members of TajOnline.comTM. All private information can be updated or deleted by the user at any time.

    Information that users do not submit to TajOnline.comTM GENERAL: We use your server, IP address, and browser-type related information in the general management of TajOnline.comTM and fraud protection.

    Service Providers

    We use other third parties to provide logistics and payment processing on our site. When you transact or place an order on our site, we will share shipping address with the logistics provider and credit card number with the payment gateway provider as necessary for the third party to provide that service.

    These third parties are prohibited from using your personally identifiable information for any other purpose.Top


  3. With whom does TajOnline.comTM share the information it collects?
    We do not sell, rent, share, trade or give away any of your private information without your permission except to the financial institution that processes your credit card transactions.We reserve the right to disclose your personally identifiable information as required by law and when we believe that disclosure is necessary to protect our rights and/or comply with a judicial proceeding, court order, or legal process served on our Web site.Top


  4. Tell me about links with other sites.
    TajOnline.comTM partners with and contains links to other websites. Please be aware that once you click on any of these links, you are moving to another website owned by TajOnline India Pvt Ltd. and our privacy policy or terms of use apply on tolshop.com.


  5. How can I change or update my Personal Information.
    If your personally identifiable information changes, or if you no longer desire our service, you may correct, update, delete or deactivate it by making the change on our member information page under my account or by writing to our Customer Support at http://tajonline.tolshop.com/support/ or by contacting us by telephone or postal mail at the contact information listed below.

    Telephone Contact Number :
    India: (91 22) 4030 1121

    Fax Number :
    USA: (866) 317-9308
    India: (91 22) 4030 1152

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    TajOnline India Pvt Ltd
    Mafatlal Chambers, 3rd Floor, B-Building, A-Wing,
    N M Joshi Marg, Lower Parel(E).
    Mumbai : 400 013
    Maharashtra - India    Top


  6. Tell me about Cookies.
    TajOnline.comTM uses cookies to deliver the various services and to keep track of your personal preference. A cookie is a small text file that can be entered into the memory of your browser to help a web site recognize repeat users, facilitate the user's ongoing access to and use of the site and allow a site to track usage behavior and compile aggregate data that allows Internet services to make content improvements and targeted advertising.

    If you do not want information collected through the use of cookies, most browsers contain a function that allows a user to deny the cookie feature. You can also delete cookie files from your computer at your discretion. Please note that the use of cookies is a necessary part of the TajOnline.comTM technology and are necessary if you wish to access TajOnline.comTM. Disabling the cookie feature on your browser or deleting cookie files from your computer will render you unable to access certain features on TajOnline.comTM and participate in its services. Cookies may also be necessary to provide the user with certain features such as customized delivery of information.

    TajOnline.comTM uses cookies to provide the services, to deliver content specific to your interests, to save your password so you don't have to re-enter it each time you visit different pages on our site, and for other purposes.

    Please note that cookies are used only to recollect information sent to your computer from TajOnline.comTM. We CANNOT access any information not sent by TajOnline.comTM. We also do not link the information we store in cookies to any personally identifiable information you submit while on our site. Third Party Cookies : Some of our business partners (e.g., advertisers) use cookies on our site. We have no access to or control over these cookies. This privacy statement covers the use of cookies by google.com only and does not cover the use of cookies by any advertisers.


  7. Customer Reviews.
    TajOnline allows customer to review its product listing. This service is not compulsory and its user's option to submit a review. In case a user wants their review /testimonial to be removed, he / She can write to customer support at http://tajonline.tolshop.com/support/index.php for removal of his / her review.


  8. Tell-A-Friend.
    If you choose to use our referral service to tell a friend about our site, we will ask you for your friend's name and email address. We will automatically send your friend a one-time email inviting him or her to visit the site. TajOnline.com stores this information for the sole purpose of sending this one-time email [and tracking the success of our referral program].

    Your friend may contact us at http://tajonline.tolshop.com/support/index.php to request that we remove this information from our database.


  9. Changes in the privacy statement.
    If we decide to change our privacy policy, we will post those changes to this privacy statement, the home page, and other places we deem appropriate so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it.

    We reserve the right to modify this privacy statement at any time, so please review it frequently. If we make material changes to this policy, we will notify you here, by email, or by means of a notice on our home page.Top



Security Policy
The security of your personal information is important to us. When you enter sensitive information (such as credit card number and/or social security number) on our registration or order forms, we encrypt that information using secure socket layer technology (SSL).[To learn more about SSL, follow this link http://www.verisign.com/ssl/ssl-information-center/how-ssl-security-works/index.html.

We follow generally accepted industry standards to protect the personal information submitted to us, both during transmission and once we receive it. No method of transmission over the Internet, or method of electronic storage, is 100% secure, however. Therefore, while we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

If you have any questions about security on our Web site, you can write us at http://tajonline.tolshop.com/support/.


  1. Email Security
    TajOnline.comTM is working hard to help keep your account safe from hacking and unauthorized intrusions. Some members have reported receiving deceptive emails claiming to come from TajOnline.comTM. These emails are also known as "spoof" or "phishing" emails. The people who send these emails hope that unsuspecting recipients will reply or click on a link contained in the email and then provide sensitive personal information (for example, credit card information, social security numbers).

    We strongly encourage you to be cautious when responding to any email request for sensitive personal information.

    Remember, just because an email looks like it's from TajOnline.comTM, doesn't mean it really is. An TajOnline.comTM address in the "From" line of an email (for example, "From: support@tajonline.com", "From: billing@tajonline.com", "From: TajOnline.com Account Maintenance") does not guarantee that the email is from TajOnline.comTM.


  2. Check authencity of the submission URL
    Before signing in, or submitting any information please check that the url requesting the information is authentic TajOnline.comTM URL's will always show TajOnline.comTM as domain of the information gathering URL.Top


  3. Precaution before submitting credit card detail.
    Before submitting credit card numbers over the Internet, ensure that you are using a secure server. The beginning of the web address in your browser window should be "https://" and not "http://". For secure server pages, you should also see a "lock" icon at the bottom of the browser. TajOnline.comTM collects information on Secure Server verified by Verisign.Top


  4. Do not send sensitive information ( credit card ) through Email.
    TajOnline.comTM will never ask you to send your account password or other sensitive personal information such as credit card numbers in an email. Some deceptive emails will ask you to enter your password or sensitive personal information directly into a form within the email in an attempt to defraud you - don't do it.Top


  5. Report Spoof / Spurious Email.
    Help us keep our customers safe. If you have any doubt whether an email is from TajOnline.comTM, forward the message to our Customer Support immediately. Don't alter the subject line or forward the message as an attachment - doing so makes it more difficult for us to react quickly.Top



Marketing Policy
  1. Who does Tajonline.comTM send email offers to?
    Tajonline.comTM sends email offers to individuals who would require their services for calling cards and sending gifts to India.


  2. How does Tajonline.comTM get email addresses for it's email offers?
    Tajonline.comTM, as a web marketer, procures opt-in email lists from partner sites. Users have an option to opt for receiving newsletter and offer mail while registering on TajOnline.com


  3. How often does Tajonline.comTM send emails to people on the email lists?
    Tajonline generally sends emails announcing special gifts for festive seasons, promotional discounts and new arrivals once a month. However, the recipient always has the option of removing their email address from our list. Information on how to do this is always contained at the bottom of every email offer. If the recipient chooses this option, they will not get further email offers from Tajonline.comTM.


  4. Can Tajonline.comTM affiliates send email offers on behalf of Tajonline.com?
    Tajonline.comTM affiliates can send emails on behalf of Tajonline.comTM only to people who have opted-in to receive such email offers. If an affiliate is found to be sending unsolicited email, their affiliation is revoked immediately.


  5. How do I Opt out from receiving promotional communication.
    If you want Opt out from TajOnline's newsletter list, you can simply click on the unsubscribe link present on TajOnline newsletter, alternatively you can log in to your account and click on change profile. You will get option to opt out from newsletter, postal and telemarketing.


  6. What can I do if I find unsolicited mail from a Tajonline.comTM affiliate?
    We encourage you to contact immediately to our Customer Support. Please give us as much details as you can.


TajOnline India Pvt Ltd is a license of the TRUSTe Web Privacy Seal Program. TRUSTe is an independent organization whose mission is to build user's trust and confidence in the Internet by promoting the use of fair information practices. This privacy statement covers the Web site 1. www.TajOnline.com 2. http://tajonline.tolshop.com Because this Web site wants to demonstrate its commitment to your privacy, it has agreed to disclose its information practices and have its privacy practices reviewed for compliance by TRUSTe

If you have questions or concerns regarding this statement, you should first contact Sachin at sachin@tolshop.com. If you do not receive acknowledgement of your inquiry or your inquiry has not been satisfactorily addressed, you should contact TRUSTe at http://www.truste.org/consumers/watchdog_complaint.php TRUSTe will then serve as a liaison with us to resolve your concerns.


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