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FAQ's

  1. What is this Valentine promotion?

  2. Valentine is around the corner, and to celebrate the occasion, tajonline.tolshop.com is running a special promotion where the customers have a chance to get an assured free Dominos gift voucher on any order placed worth Rs 799 and above between 10th Jan – 14th Feb 2012. Customer needs to insert the promotional code while placing order to avail this offer.

  3. Who is eligible for Valentine promotion offer?

  4. Any tajonline.tolshop.com customers placing order worth Rs 799 or above between 10th Jan – 14th Feb 2012 and who would insert the promotional code while placing order can avail this offer. The free gift voucher would only be shipped to recipients residing in India.

  5. Is there any minimum value I need to order?

  6. Yes,the order placed should be worth Rs799 and above

  7. Will I get two gift vouchers if I place two orders?

  8. Yes, if you place two different orders worth Rs 799 and above with different order id, then your recipient would receive two free gift vouchers

  9. Who would receive the free gift dominos voucher?

  10. Your recipient residing in India would receive the free gift voucher. Recipient residing outside India is not eligible for this free gift

  11. When would they receive the free gift dominos voucher and would it go along with the product?

  12. For customers who have placed order before 09th Feb 2012, we would ship the vouchers by 11th Feb and for customers who have placed order after 11th Feb – we would ship the free dominos voucher on 15th Feb 2012. The gift voucher would go separately and not along with the ordered product. The gift voucher would be shipped separately from our Mumbai office.

  13. What is the validity period of using the free gift voucher?

  14. The validity of vouchers is mentioned on the gift voucher itself. It has to be used before 31st March 2012. Vouchers once expired shall not be renewed.

  15. What if there is no outlet or is not redeemable in the recipient’s city?

  16. In such scenario, we would send an alternative gift of similar price range through speed post. However it would take nearly 12 to 15 days to reach the recipient.

  17. What if my recipients don’t receive the gift voucher after ordering product between 10th Jan and 14th Feb 2012 by using the promotional code?

  18. You can contact our customer service numbers or email us. Our customer service representatives respond to most requests within one working day.


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